You can apply in under two minutes by filling out our Pro Application Form here. Once you submit proof of your active cosmetology license or salon permit, our team will review and approve your account within 12–24 business hours. Approved accounts immediately unlock wholesale tier pricing and priority fulfillment.

For instant shade recommendations or complex multi-tone blends, text a clear photo of your client’s hair taken in indirect natural lighting to +1 (602) 598-1881. Our master extension specialists will analyze the root, mid-lengths, and ends to send you exact shade matches and formula recommendations within 1–2 hours during support hours.

All orders placed before 12:00 PM MST, Monday through Friday, ship the same day from our warehouse. Standard overnight and express 2-day shipping options are available at checkout to ensure your client appointments stay on schedule.

Because our hair is 100% cuticle-aligned and undergoes a gentle, low-temp processing method, our extensions typically last 9 to 12+ months with proper home care and routine salon maintenance every 6–8 weeks.

We prioritize structural integrity over speed. Our lighter shades and blondes undergo a gradual, multi-week cold-water processing method rather than harsh, high-heat bleaching. This preserves the natural lipid layer of each strand, preventing matting, dryness, or premature texture shifts after washing.

We accept returns and exchanges within 30 days of delivery, provided the hair is completely unused, unwashed, unaltered, and all original tags remain intact and attached. If you order the wrong shade for an upcoming transformation, contact support immediately and we will rush out a replacement blend before your client’s appointment.